Delivery and Returns
All items on our site qualify for free standard delivery to the UK mainland.
In most cases, your item will be with you in 2 working days or less.
If you have any delivery issues, please check the tracking number on the order update that is emailed out to you. This will show the current location of the item.
If the item has had a delivery attempt, then it may be being held at the carrier's local depot. Please check what carrier has been used. A missed delivery card should have been left with you, giving you instructions for redelivery or to arrange collection.
If you are still having problems, please get in contact with us at firstname.lastname@example.org and we will look into it as a priority.
We operate a no hassle returns policy.
If you are not happy with your order in any way at all, please let us know by sending an email to email@example.com
You can also use the contact us page.
Please include your order number and a brief description of why you would like a refund or replacement.
We will treat your case as a priority and get things rectified immediately for you.
We want you to be happy!